In his 2005 book, Blink: The Power of Thinking Without Thinking , Malcolm Gladwell examines the balance between deliberate and instinctive thinking and concludes that truly successful decision making is a balance between the two. As in Gladwell’s other bestselling book, The Tipping Point , there are many insights and lessons for the nonprofit leader in Blink . Take the decoding and sorting of information, for example. Having a deep knowledge of a topic, combined and honed with experience, allows some people to make seemingly snap interpretations or decisions. Nonprofit leaders are expected to decode and sort an increasing array of nuts-and-bolts organizational information as well as possess subject matter expertise…and perform these skills in the shifting landscape of social and economic change. The challenge for CEOs, particularly in the instance of board members who may not possess deep knowledge or experience about the organization for which they serve, is to provide...