Leading by Design

Are you a nonprofit executive director in search of a better relationship with your governing board? Is your relationship with your board collaborative, contentious, or non-existent? Does your board drift between non-management and micromanagement? Do you mentally or emotionally check out of the relationship due to lack of time or commitment? I'll be leading a new class for Museum Study starting August 3rd on Leading Together: Working for and With Your Board of Trustees . This four-week course is geared for executive directors and will cover roles and responsibilities, assessing the board-staff relationship, and putting strategic and integrative thinking to work at board and committee meetings, among other topics.  Each week will include readings and assignments. We'll also gather in Zoom chats to explore topics in more depth and problem-solve your CEO-board challenges!  The cost is $400. I hope to see you this summer!

IS 2015 THE YEAR YOU JOIN A NONPROFIT BOARD?  Perhaps you've been thinking that board service would be a great way to give back to your community or perhaps you've decided to give in to your best friend's pleading to join her board.  Whether you're giving back or giving in, don't waste any time in asking these five questions: 1.  Am I comfortable with group work?   Everything you read on nonprofit governance casts it as group work: deliberation and decision-making as a team; working with and through committees; and working to consensus.  If you're the lone wolf type, preferring to tackle problems and projects on your own, you'll find group work difficult, even drudgery.  So, if you're intent on joining a board know that the group trumps the individual.  Yes, your individual skills, opinions, and talents are needed and will be welcomed (hopefully), but when it comes to execution, it is the group that will capture the flag. 2.  Where will m...

THIS SUMMER I'M LEADING AN ONLINE COURSE in museum administration -- a new venture offered by the American Association for State and Local History.  The small band of participants -- most not museum administrators, by the way -- are being treated to the basics of nonprofit organization spanning how museums are founded to issues of leadership.   The most recent lesson explored the complex and sometimes competing roles of the museum director.  A director has allegiances to both the governing board and the staff requiring continual alignment of priorities and mitigation of distances between the two.  A director also has allegiance to her vision for organizational health, sustainability and excellence. Add to that the fact that as an organization develops, its leadership needs will change.  What worked for the start-up may be too informal and inefficient for a more mature organization.  The director's role, therefore, is not only played out vertically and...

A RECENT CONVERSATION ABOUT WHO WAS RESPONSIBLE for ongoing member communications at a nonprofit got me thinking about how boards can, often quite unintentionally, waste their CEO's talent and, in turn, the talent of bright, committed staff.  Boards can waste their own talent, too, but that's the subject for the next post.  In this conversation, some board members argued that it was the role of the board to review and approve every word the organization relayed to its membership.  Others differentiated between "strategic" communications -- issue briefs, advocacy alerts, statements on future organizational directions, for example -- and "informational" communications, such as event promotion, volunteer or donor recognition, and activity recaps.  Clearly, the substance of the communication seemed to be one (if not the ) determining factor in when the board would involve itself in message development and approval.  However, we didn't get to that unde...

I'M A LONG-TIME CULTURAL ORGANIZATION DIRECTOR, several decades down the road from my first job.  I've been fortunate to have worked for boards that were mostly active and engaged with the work of the organization.  As my experience has grown and my abilities have been honed, I've found also that the boards I've chosen to work for have relied on me for direction as well as expertise.  No longer. Last year I made a conscious decision to switch it up.  I moved to an allied profession, but one I have no formal training in, no name recognition, and little, if any, professional capital to spend.  I'm an unknown quantity in need of proving myself in order to gain the trust of others.  I joined an organization as executive director that is just ten years old -- for all intents and purposes a start-up -- with a very active board that is fully engaged in setting direction, pursuing funding, and undertaking the work.  There's been more...

MY COLLEAGUE LINDA NORRIS AND I HAVE a long history in the trenches of museum administration.  The post is really a tribute to her insight, which is that boards get the directors they deserve and vice versa.  It's a tough philosophy particularly when it refers to a negative relationship.  But, frankly, both of us have seen it played out in dozens and dozens of organizations.   It reminds me of what another colleague told me about a particular board that hired the same type of director over and over again and could never understand why they had a mess on their hands....over and over again.  What's that old saying? -- insanity is when you keep doing the same thing expecting to get a different result.  Boards who want to maintain tight control (or Machiavellian control) will generally seek a director they can control tightly.  They'll look for the passive personality, the blank slate, the eager to please.  Boards that embrace challenge with the...